Terms of Service

1. About Nutrition Locker

Nutrition Locker operates a business-to-business online marketplace that connects third-party sellers of sports nutrition, supplement, and related products (each a "Vendor") with institutional and professional buyers, including collegiate and professional sports programs, performance staff, and other authorized purchasers (each a "Buyer"). Nutrition Locker is not the seller of products listed on the Platform. Nutrition Locker provides the technology, discovery tools, and transaction infrastructure that enable Vendors and Buyers to transact with one another.

Unless expressly stated otherwise, Nutrition Locker does not manufacture, warehouse, test, inspect, or ship products sold through the Platform. Title to products passes directly from the Vendor to the Buyer in accordance with the Vendor's own terms and applicable law.

2. Eligibility and Accounts

2.1 Who May Use the Platform

The Platform is intended for use by businesses, institutions, and their authorized representatives. To use the Platform you must (a) be at least 18 years old, (b) have the legal authority to enter into binding contracts on behalf of the entity you represent, and (c) not be barred from using the Platform under the laws of any applicable jurisdiction.

2.2 Account Registration

Certain features of the Platform require registration. You agree to provide accurate, current, and complete information when registering and to keep that information up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at support@nutrition-locker.com if you suspect unauthorized access.

2.3 Buyer and Vendor Accounts

Vendor accounts are governed by a separate Vendor Agreement executed between the Vendor and Nutrition Locker. To the extent any conflict exists between these Terms and a Vendor's executed Vendor Agreement, the Vendor Agreement controls as to that Vendor. Buyers are governed by these Terms and any order-specific terms agreed at checkout.

3. The Marketplace — How Transactions Work

3.1 Vendor Listings

Vendors are solely responsible for the accuracy of their product listings, including descriptions, images, pricing, ingredient statements, supplement facts panels, certifications, compliance representations (including NCAA banned-substance and Informed Sport status), shipping terms, warranties, and any other content they submit. Nutrition Locker does not independently verify all listing content and makes no representation or warranty as to its accuracy.

3.2 Formation of Contract

When a Buyer places an order through the Platform, the resulting contract of sale is between the Buyer and the applicable Vendor. Nutrition Locker is not a party to that contract. Nutrition Locker facilitates the transaction by processing payment, passing order information to the Vendor, and providing dispute-resolution support, but Nutrition Locker does not assume the obligations of the seller.

3.3 Payment Processing

Nutrition Locker uses third-party payment processors to accept and settle payments. By submitting payment information, you authorize Nutrition Locker and its processors to charge your designated payment method for the full amount of your order, including taxes, shipping, and any other applicable fees. Nutrition Locker does not store full payment card numbers on its own systems.

3.4 Taxes

Applicable sales, use, excise, and other taxes may be added to your order based on the shipping destination and the nature of the products purchased. You are responsible for any taxes, duties, or fees that are not collected at checkout, including import duties on international shipments.

3.5 Shipping and Fulfillment

Unless expressly stated otherwise, Vendors are responsible for fulfilling and shipping all orders placed through the Platform. Shipping timelines, carriers, and methods are set by the applicable Vendor. Please review the Shipping Policy and the Vendor's listing for specifics.

4. Buyer Responsibilities

As a Buyer, you represent and warrant that:

• You have authority to place orders on behalf of your organization and to bind it to these Terms.
• You will use products only for lawful purposes and in accordance with any applicable institutional, collegiate, professional-league, or governmental rules.
• You will independently verify the suitability of any product for your intended use — including reviewing ingredient lists, supplement facts panels, certifications, and any applicable banned-substance lists — before administering or providing the product to any athlete or end user.
• You will not resell, relabel, or redistribute products purchased through the Platform except as permitted by the Vendor and applicable law.

5. Vendor Responsibilities

Vendors are subject to a separate Vendor Agreement. At a minimum, each Vendor represents and warrants that:

• It has the legal right to sell the products it lists, and the products comply with all applicable laws, including FDA labeling requirements and Dietary Supplement Health and Education Act ("DSHEA") requirements where applicable.
• Product listings, ingredient declarations, certification claims (including but not limited to NSF Certified for Sport and Informed Sport), and supplement facts panels are accurate, current, and not misleading.
• It will fulfill orders promptly, provide tracking information where available, and honor its stated return and warranty terms.
• It will cooperate in good faith with Nutrition Locker to resolve Buyer disputes and chargebacks.

6. Prohibited Conduct

You agree not to:

• Use the Platform to violate any law, regulation, or third-party right.
• List, sell, or purchase products that are counterfeit, adulterated, misbranded, recalled, expired, or otherwise unlawful.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Platform, other users' accounts, or any connected systems.
• Scrape, harvest, or extract data from the Platform by automated means except as expressly permitted in writing.
• Upload viruses, malware, or other harmful code.
• Impersonate another person or entity or misrepresent your affiliation.
• Circumvent the Platform to contract directly with a Vendor or Buyer you discovered through Nutrition Locker for the purpose of avoiding Platform fees, during the term of any applicable Vendor Agreement.

7. User Content

If you submit content to the Platform (including reviews, photos, vendor listings, or feedback), you grant Nutrition Locker a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, display, modify, and distribute that content in connection with operating and promoting the Platform. You represent that you have all rights necessary to grant this license and that your content does not infringe any third-party rights.

Nutrition Locker may remove or refuse to display user content at its discretion but is not obligated to monitor user content.

8. Intellectual Property

The Platform, including its software, design, logos, text, graphics, and compiled content, is owned by Nutrition Locker or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the limited access and use rights granted to you in these Terms, no rights are transferred to you. You may not copy, modify, distribute, or create derivative works from Platform content without prior written permission.

9. Third-Party Services and Links

The Platform may contain links to or integrations with third-party services. Nutrition Locker does not control and is not responsible for third-party services, their content, or their practices. Your use of third-party services is at your own risk and subject to those services' terms.

10. Disclaimers

Nutrition Locker does not guarantee the accuracy, completeness, or reliability of any listing, user content, or third-party information on the Platform. Nutrition Locker is not the manufacturer or seller of products listed by Vendors and makes no independent representations regarding product safety, efficacy, certification status, or compliance with any collegiate, professional, or regulatory standard.

11. Limitation of Liability

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Nutrition Locker and its affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your breach of these Terms, (b) your misuse of the Platform, (c) your violation of any law or third-party right, or (d) for Vendors, any claim relating to products you list or sell through the Platform.

13. Dispute Resolution — Arbitration and Class Action Waiver

13.1 Informal Resolution

Before initiating any formal proceeding, the parties will attempt to resolve any dispute informally. Send written notice of the dispute to legal@nutrition-locker.com. The parties will negotiate in good faith for at least 30 days before proceeding.

13.2 Binding Arbitration

Any dispute not resolved informally will be resolved by binding individual arbitration administered by JAMS under its applicable rules. The arbitration will be conducted in Orleans Parish, Louisiana, or by video conference at the arbitrator's discretion. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

13.4 Exceptions

Either party may bring an action in small claims court for qualifying disputes, and either party may seek injunctive relief in court to protect its intellectual property rights.

14. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-laws principles. Subject to the arbitration provisions above, any action not subject to arbitration must be brought exclusively in the state or federal courts located in Orleans Parish, Louisiana.

15. Changes to These Terms

Nutrition Locker may modify these Terms at any time by posting a revised version on the Platform and updating the Effective Date. Material changes will be communicated by email or through a conspicuous notice on the Platform. Your continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms.

16. Termination

Nutrition Locker may suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including suspected violation of these Terms. Upon termination, all provisions that by their nature should survive will survive, including ownership, warranty disclaimers, indemnity, and dispute resolution.

17. Miscellaneous

• Entire Agreement. These Terms, together with any posted policies referenced here, constitute the entire agreement between you and Nutrition Locker regarding the Platform.
• Severability. If any provision is found unenforceable, the remaining provisions will remain in full force.
• No Waiver. Failure to enforce any provision is not a waiver of future enforcement.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.
• Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
• Notices. Notices to Nutrition Locker must be sent to legal@nutrition-locker.com. Notices to you may be sent to the email on your account.

18. Contact